At Power Day Sale, we strive to provide our customers with a seamless and enjoyable shopping experience. Our Exchange Policy is designed to assist you in exchanging items purchased from our platform with ease. Please review the following details of our Policy:
Eligibility for Exchange:
- Items eligible for exchange must be unused, in their original, and in resalable condition.
- Exchanges are typically allowed within 7 days from the date of delivery.
- Some exclusions may apply, such as personalized or final sale items may not be eligible for exchange.
What Can You Exchange?
Damaged, Defective or Wrong products:
- The product is not in working condition or has visible cuts, crushes, tears, broken parts, dents or scratches.
- Products arrived with parts or accessories missing.
- Product arrived in a different size or color than what was ordered.
- Item does not match product description.
Important Notes:
- Customers are responsible for Return Shipping Costs unless the exchange is due to a mistake on our end.
- Exchanges are subject to the availability of the replacement item. In case the item is out of stock, a refund may be offered.
- Refunds are not provided for exchanges; only replacements are offered for the same item.
- Replacements will be shipped to the original delivery address.
Our Exchange Policy is designed to assist you in the event that you wish to exchange a purchased item. If you have any questions or require further clarification, please do not hesitate to contact our Customer Support team for assistance.
