If you’ve realized you’ve entered an incorrect shipping address, please contact our customer support immediately.
Here’s what we can do, depending on the stage of your order:
- Order Not Yet Processed:
- We can update the shipping address and ensure your order is sent to the correct location.
- Order Processed but Not Yet Shipped:
- We’ll try our best to update the shipping address. However, please note that this may not always be possible, especially if the order is already in transit.
- Order Already Shipped:
- We can reach out to our logistics partner and request a shipping address change. However, please understand that this is not always guaranteed, and there may be additional fees involved.
Important Note:
If your order is lost in transit due to an incorrect shipping address, we may not be able to provide a refund or replacement.
Please double-check your shipping address before confirming your order to avoid any potential issues.
